Privacy Policy

1. Introduction

Welcome to GharOrder. GharOrder is a Software-as-a-Service (SaaS) platform designed to empower local neighborhood stores with modern e-commerce tools. We respect your privacy and are committed to protecting your personal data. This policy explains how we handle information for both our Vendors (shop owners) and the Customers who use our platform to place orders with those Vendors.

2. Data We Collect

For Vendors:

• Account Information: Name, business name, email, phone number, and physical store address.
• Subscription Data: Details about your chosen software plan and payment status.

For Customers:

GharOrder acts as a service provider to Vendors. When you place an order through a Vendor's GharOrder storefront, we collect:

• Order Details: Contact name, delivery address, and phone number provided to the Vendor.
• Technical Data: IP address and device information to ensure platform security and performance.

3. How We Use Data

We use the data collected strictly to provide and improve our software services:

• To facilitate order transmission from Customers to Vendors.
• To manage Vendor subscriptions and platform access.
• To provide technical support and ensure platform security.

Note: GharOrder does not sell your personal information. Vendors are independent businesses and are responsible for their own privacy practices regarding the customer data they receive through our platform.

4. Data Security

We implement industry-standard security measures to protect the data processed on our platform. Since we facilitate local ordering, sensitive payment information like credit card numbers is handled by secure third-party payment processors and is not stored on our servers.

5. Contact Us

For any questions regarding this Privacy Policy, please contact us at: support.gharorder@gmail.com